Support
For location permission, exploration history, boundary downloads, optional account access, subscriptions, purchase restore, or technical problems, email support@broox.group.
Please include:
- GeoFog app version and build
- iPhone model and iOS version
- the feature and steps that led to the problem
- a screenshot with precise location, account information, and transaction data removed
- for billing, the Apple transaction reference only if support requests it; never send passwords or full payment details
Subscriptions
Use Restore Purchases in GeoFog. To manage or cancel, open iOS Settings → your Apple Account → Subscriptions. Apple handles App Store charges and refund decisions.
Privacy and local data
Settings provides controls to clear local History and exploration data, turn product analytics off, and manage the optional account. For another privacy request, email support with the subject “GeoFog Privacy Request.”